Loyalty program regulations

  1. The issuer and owner of the loyalty card is CDRL TRADE spol. s r. o.
  2. The user of the Coccodrillo loyalty card can be a person who meets the conditions for its issuance and agrees with the conditions of the rules of its operation.
  3. The user of the loyalty card to whom the card was issued is the person entitled to draw discounts. The card is non-transferable.
  4. The condition for obtaining the Coccodrillo loyalty card is a one-time purchase for the amount of min. CZK 2,000.
  5. The amount of the discount can be adjusted depending on the value of purchases made. Discount thresholds are set as follows:
    • purchase worth CZK 2,000 5% discount
    • purchase worth CZK 5,000 6% discount
    • purchase worth CZK 9,000 7% discount
    • purchase worth CZK 12,000 8% discount
    • purchase worth CZK 24,000 9% discount
    • purchase worth CZK 30,000 10% discount
  6. The recalculation of purchases of loyalty card holders is performed within 48 hours after the last purchase, the discount increase is activated automatically after the recalculation.
  7. The status of the loyalty card is always evaluated as of 30.06. and as of 31.12. The total value of purchases for the entire six-month period is the basis for determining the value of the discount for the next six months.
  8. On 30.06. and 31.12. the value of purchases that belong to the given loyalty card is reset. The customer uses the obtained amount of the discount and at the same time develops a new discount threshold.
  9. A customer who makes purchases of less than CZK 2,000 in the first half of the year after resetting the value of the card will receive a 5% discount at the time of calculating the next status, which he can use during the next six months.
  10. Loyalty card discounts can only be applied to Coccodrillo brand goods and are not combined with other discounts and special offers. The value of purchases includes all goods.
  11. The Coccodrillo loyalty card is valid for five years.
  12. The issuer has the right to cancel the card in case of changes in the general rules for granting discounts by the management of CDRL TRADE spol. s r.o. The issuer reserves the right to cancel the card in case of non-compliance with the conditions of use of the card (the decision to cancel the card will be examined individually). The owner, who in case of loss or theft of the card will inform the issuer about this fact, has the right to issue a duplicate loyalty card.
  13. The Coccodrillo loyalty card allocation and use policy is publicly available on the company's website. The exhibitor has the right to make changes to these rules and related benefits at any time, without giving reasons.
  14. The loyalty program is not valid in outlet stores.